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[S-R-P] products & services ...
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10+ years working with national and international enterprise organisations.
finding innovative solutions to the very difficult problems has resulted in
[S-R-P] sourcing leading edge businss tools and the development of bespoke specialist services to close service delivery gaps
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a systems approach to performance improvement and change management
- Call for a FREE Consultation -
initial consultation -web & telephone
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HARVARD BUSINESS REVIEW on root cause analysis ...
“Fire fighting is an old, familiar way of doing business … People rush from task to task, rarely completing one job before being interrupted by another… serious problem solving degenerates into quick-and-dirty patching.
Some companies never fight fires, even though they have just as much work and just as many resource constraints as other companies do.
They have strong problem-solving cultures… They don’t tackle a problem unless they are committed to understanding its root cause and finding a valid solution. And they don’t reward fire-fighting behavior.”
“Stop Fighting Fires” by Roger Bohn
[HARVARD BUSINESS REVIEWVol 78]
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