CLICK HERE  TO DOWNLOAD THIS COURSE OVERVIEW AS A PDF  ROOT CAUSE ANALYSIS & SYSTEMIC CORRECTIVE ACTION PLANNING SKILLS S-R-P structures REASON® RCA training to maximise retention of new skills and practical application of new skills to real world situations.   Participants are provided with practical skills; that can be used immediately to undertake rigorous professional analysis of operational incidents, problems and adverse outcomes. Day 1: RCA training participants will be provided with training in the REASON® patented root cause analysis methodology; first day back you will have the tools and strategies to: -          break down operations problems into essential parts -          quickly model the causal structure of problems in a way that reveals the real root causes -          analyse problem & incident models to identify controllable root causes  -          target corrective actions for maximum corrective impact. -          deliver real systemic change     Day 2: REASON® Pro Software Training Participants will be trained in this Analyst Level Course to: -          Document the cause-and-effect order of incident facts.  (latent and active causes) -          Validate reliability of root cause analysis evidence. (patented REASON® logic check questioning process) -          Produce professional single incidents reports and analysis. -          Make corrective action recommendations that are evidence based and prevention focused.  -          Easily reveal the systemic improvement opportunities and pin-point the changes required to the business process; they will even be able to identify what percent of the problem will be solved for each recommended corrective action. -          No blame, just a process to systemically improve performance; retain & share the lessons learned.   CALL US NOW +61 (2) 9264 0888

RCA COURSE CUSTOMISED FOR HEALTHCARE & HUMAN SERVICES   Thursday 26th Friday 27th February 2009 SYDNEY – CBD It is good practice to systemically improve performance – in tough times it is a must!         REASON® ROOT CAUSE ANALYSIS CUSTOMISED FOR HEALTHCARE & HUMAN SERVICES 2-Day Training Course   Thursday 26th Friday 27th February 2009 SYDNEY – CBD Both Days: AUD $1,200.00 inc GST Day 1 Only: AUD $850 inc GST   With its focus on systemic solutions, appropriate to enterprise size organisations, graduates of this course will have a structured process that can be consistently applied to analyse incidents, accidents and adverse outcomes.   The natural outcome of a REASON® root cause analysis is a continuous process of improvement contextualised to the specific environment where the incident occurred.    The Lessons Learned may then be shared with others by using the free software download; In Viewer Mode REASON® allows others to view rca incident models.   This course was customised in consultation with NSW Healthcare providers and has been successfully applied to analyse some of the most complex and challenging problems being faced by NSW Healthcare.     REASON® & RAID™ Root Cause Analysis is developed by Decision System Inc. exclusively distributed and represented by S-R-P in Australia, New Zealand and the Asia Pacific Region

CLICK HERE  TO GO TO THE ONLINE REGISTRATION FORM     Day-1: REASON® RCA METHODOLOGY INTRODUCTION · Purpose structure and tools CAUSAL FACTORS · Nature of causal factors · Factors that generate.   (systemic change–v-immediate control)  CAUSAL FACTOR PATTERNS · Building blocks of causality · Causal patterns · Rules to causal pattern interaction RULES OF INQUIRY · Rule 1, 2 and 3 PRINCIPLES OF ORGANISATIONAL CONTROL · System focused corrective action · Management Principles · Supervision (Cultural) Principles · Individual Principles· Shared Responsibility Principles BRINGING IT ALL TOGETHER · Solving the real problem   (systemic change–v-immediate control) · Documenting the decision tree · Corrective Action Plans   Day-2: REASON®Pro SOFTWARE INTRODUCTION STARTING ROOT CAUSE ANALYSIS MODELS · Scalability & Case Assessment · Problem Statement · Wording Automated/Self Correction   ANALYSING CAUSAL DATA · Entering Causal Data · Wording the Entry of Causal Statements · Natural Language Processor & Template · Questions & Advice Guidance                         (4 Logic Patterns) · Manual Entry of Cause Statements · Using the Tool Chest & Parking Lot · Logic Test      WHEN AND HOW TO STOP · Root Causes · Root Cause Wizard (Principles of Organisation Control) · Insufficient Data & Non-Correctable REPORTS, EDITING & MODEL NAVIGATION · Standard Reports Quick Capability Overview · Attaching References, Documents &   Cause Codes · Trend Analysis & Lessons Learned      Repository Reporting · Changing the Questioning Focus · RCA Model Tree View & Build Mode · Tabs & Multiple RCA Models · Moving Cause & Effect Event Chains